How to Format Emails in Outlook When the Options are Greyed Out This post discusses why formatting options are sometimes greyed out in Outlook and how to get these tools back in an email. This applies to text copied into the email and text typed directly into the message. With these options greyed out, none of those changes can be made to the content of the email. Unfortunately, sometimes when working with email messages using Outlook, those formatting options are greyed out. These formatting tools allow you to accentuate certain text and can be extremely helpful when making specific points or trying to get follow up on certain items. When writing emails there are lots of reasons why you might want to underline, bold, italicize, create lists, or any of a variety of other modifications available.
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